Unified Customer Service & Digital Engagement Solutions

Is your business in need of a powerful, all-in-one platform to revolutionize customer service and digital engagement?
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We are thrilled to present our cutting-edge solution designed to cater to businesses of all sizes, enabling seamless omnichannel communication, efficient ticket management, and comprehensive customer support solutions.
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Omnichannel Communication

Engage with customers across multiple channels through K-LINK's unified platform. Seamlessly switch between communication channels, ensuring continuous, consistent conversations.
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Streamlined Ticket Management

Intelligent ticket management system efficiently organizes and prioritizes customer inquiries, ensuring swift resolution and exceptional customer experiences.
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Customer-Centric Approach

K-LINK empowers businesses to prioritize their customers with personalized and data-driven interactions. Delight your customers by offering them seamless, consistent, and memorable experiences.
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All-in-One Support Solutions

From the moment a customer interacts with your business to the final resolution, K-LINK covers every step of the customer support journey. Enhance customer satisfaction with our comprehensive suite of support solutions.
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Transform Your Business Communication Today

Don't let outdated communication systems hold your business back. Embrace the future of communication with K-LINK's UCaaS solutions and take your organization to new heights.
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Transform Your Customer Service and Digital Engagement Today with K-LINK

Elevate your customer service to new heights with K-LINK's unified platform for omnichannel communication, efficient ticket management, and all-encompassing customer support solutions. Empower your business to deliver exceptional customer experiences and forge lasting relationships.
Omnichannel Communication
Efficient Ticket Management
Comprehensive Customer Support Solutions
Real-Time Customer Insights
Seamless CRM Integration
Customizable and Scalable
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Features

Essential for business communication

Measure what matters with Untitled’s easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks.
Drag & Drop Call Management
Role-based Feature Access Control
Complete View of Agent Status
Drag & Drop Call Management
Role-based Feature Access Control
Complete View of Agent Status
Get started
Learn more
Features

Scalable phone system

Provide all the tools your agents and supervisors needed in one single interface. The dynamic, streamlined Queue Panel makes it easy for you to monitor queue traffic, check & switch agent status, and quickly conduct call operations like transfer, monitor, parking – within drag & drop or a simple click.
Drag & Drop Call Management
Role-based Feature Access Control
Complete View of Agent Status
Drag & Drop Call Management
Role-based Feature Access Control
Complete View of Agent Status
Get started
Learn more
Dashboard mockup
Dashboard mockup
Features

Elevate Communication

Say goodbye to outdated communication barriers. K-LINK Connect provides crystal-clear voice calls and HD video conferencing, ensuring you stay connected with colleagues, clients, and partners around the globe.
Drag & Drop Call Management
Role-based Feature Access Control
Complete View of Agent Status
Drag & Drop Call Management
Role-based Feature Access Control
Complete View of Agent Status
Get started
Learn more
Features

PBX on the Cloud

Powerful, self-serve product and growth analytics to help you convert, engage, and retain more users. Trusted by over 1,000 startups.

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

Manage your team

Measure what matters with Untitled’s easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks.

Connect with customers

Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion.
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Features

We’re Better. Here’s Why

Voice & Collaboration Services That Will Make You Feel Like You are in the Same Office

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

Manage your team with reports

Measure what matters with Untitled’s easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks.

Connect with customers

Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion.

Connect the tools you use

Explore 100+ integrations that make your day-to-day workflow more efficient and familiar. Plus, our extensive developer tools.

Our people make the difference

We’re an extension of your customer service team, and all of our resources are free. Chat to our friendly team 24/7 when you need help.
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Features

Available Products for your Call Center Agents

Our call center solution aims to offer a seamless experience across many devices and systems without the need for special adaptations. IP Phones, mobile phones, Tablets and PCs can be easily connected with our solution.
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Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Mockup

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.
Mockup

Manage your team

Measure what matters with Untitled’s easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks.
Mockup

Connect with customers

Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion.
Get started
Learn more