One platform for every customer conversation
Phone calls, WhatsApp, Messenger, email and live chat arrive in a single inbox. Kai, your AI agent, resolves the repetitive work on its own. Your team picks up the rest with the full history already in front of them.
No credit card required.
Trusted by 200+ leading brands
Support teams across 30 countries run their calls, chats and tickets on klink.cloud.
Support got harder because the conversation moved
Your customers now message from six places at once. Most tools were built for one of them.
Seven tabs, one customer
Agents jump between WhatsApp Web, Messenger, Gmail and a softphone. The customer repeats themselves, and a one minute reply takes ten.
Headcount is your only lever
Volume climbs 20% and the only answer is another hire. Support cost scales with growth instead of shrinking against it.
Nobody sees the whole picture
Calls live in one system, chats in another. Measuring first response time or SLA means exporting spreadsheets nobody fully trusts.
Talk, automate and measure in one place
Every channel lands in the same thread
Phone, WhatsApp, Messenger, Telegram, Instagram, email and live chat arrive in one queue, with the customer's full history attached before an agent types a word.
- One conversation view across every channel
- Auto-assignment by language, VIP status or keyword
- Internal notes and handoffs without leaving the thread
An AI agent that resolves, not just deflects
Kai answers from your own documentation, takes real actions through your APIs, and closes repetitive tickets end to end. When it meets something it should not answer alone, it hands over with the full transcript.
- Grounded in your knowledge base, so it does not invent answers
- Takes real actions such as checking an order or booking a slot
- Escalates to a human with complete context attached
Real phone numbers, or keep the ones you have
Get virtual numbers in over 100 countries, or connect your own SIP trunk. Calls run in the same platform as your chats, recorded, transcribed and searchable.
- Local numbers worldwide, provisioned in minutes
- Bring your own carrier, so no migration is required
- Every call recorded, transcribed and attached to the case
Every conversation, measured
First response time, resolution time, SLA breaches, sentiment and agent load, live across all channels, without a single export.
- Real-time dashboards for queues, agents and SLAs
- Sentiment and CSAT tracked per conversation
- Business-hours-aware reporting that matches how you work
What changes after you switch
What teams say after consolidating
Works with the tools you already use
Connect your CRM, helpdesk, store and billing system so every conversation carries real customer data.
Put every conversation in one place
Start with a single channel and measure it, or talk to our team about consolidating voice and messaging across your operation.
No credit card required. Cancel anytime.