Reach customers where Viber is the default
In several markets Viber is the messenger people actually use. Official Viber Business Messaging, with transactional, promotional and session rates published per country.
| Country | Transactionalper message | Promotionalper message | Session or chatbotper session | Monthly feeper month |
|---|---|---|---|---|
| Armenia | $0.0038 | $0.01139 | $0.01518 | $500 |
| Bangladesh | $0.00127 | $0.00367 | $0.00443 | $500 |
| Bulgaria | $0.02277 | $0.03795 | $0.02201 | $500 |
| Canada | $0.00886 | $0.01645 | $0.01505 | $500 |
| Croatia | $0.00633 | $0.01645 | $0.01518 | $500 |
| Cyprus | $0.00633 | $0.00949 | $0.01518 | $500 |
| Ecuador | $0.00886 | $0.01645 | $0.01505 | $500 |
| Georgia | $0.00253 | $0.01012 | $0.01265 | $500 |
| Germany | $0.01265 | $0.0253 | $0.02075 | $500 |
| Greece | $0.01139 | $0.02404 | $0.01898 | $500 |
| Hungary | $0.00633 | $0.01898 | $0.01265 | $500 |
| Lithuania | $0.00506 | $0.01139 | $0.01518 | $500 |
| Moldova | $0.01139 | $0.01392 | $0.01518 | $500 |
| Montenegro | $0.0038 | $0.01139 | $0.0124 | $500 |
| Myanmar | $0.00127 | $0.00253 | $0.0038 | $500 |
| Nepal | $0.00089 | $0.00202 | $0.00253 | $500 |
| North Macedonia | $0.00253 | $0.00633 | $0.00633 | $500 |
| Philippines | $0.0019 | $0.0038 | $0.00278 | $500 |
| Serbia | $0.00633 | $0.01075 | $0.01265 | $500 |
| Slovakia | $0.01265 | $0.0291 | $0.01518 | $500 |
| Slovenia | $0.00316 | $0.00506 | $0.00633 | $500 |
| Sri Lanka | $0.00089 | $0.00215 | $0.00253 | $500 |
| Switzerland | $0.01075 | $0.01265 | $0.01898 | $500 |
| United States | $0.00886 | $0.01645 | $0.01505 | $500 |
| Vietnam | $0.00633 | $0.00822 | $0.01139 | $500 |
Rates are per message in US dollars, except sessions, which are charged per chatbot initiated conversation. The monthly fee is the Viber business account cost in that market.
Prices are indicative and may change. Talk to sales for committed volume rates.
Common questions
What is the difference between transactional and promotional?
Transactional messages are service notifications such as an order update or a one time password. Promotional messages are marketing, priced higher and subject to stricter rules.
What counts as a session?
A session is a chatbot initiated conversation rather than a single message, so a back and forth exchange is charged once.
Do Viber conversations sit in the same inbox?
Yes. Viber arrives in the same queue as WhatsApp, Messenger, LINE, email, web chat and calls, on the same SLA clock.
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