Revolutionizing Customer Experience for the Insurance Industry

Are you an insurance brand seeking to elevate your customer experience to new heights? Look no further than K-LINK! Our cutting-edge omnichannel contact center solution is tailor-made for the insurance industry, empowering your brand to deliver unparalleled customer service and build lasting relationships with policyholders.
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Seamless Omnichannel Engagement

With K-LINK, you can engage with your policyholders seamlessly across multiple channels, including voice, email, chat, social media, and more. Say goodbye to fragmented interactions, and offer a consistent experience at every touchpoint.
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Personalized Support at Scale

K-LINK enables you to deliver personalized support to each policyholder, regardless of your customer base's size. Our platform utilizes data-driven insights to understand customer preferences, allowing your agents to provide tailored solutions.
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Streamlined Claims Handling

Expedite claims processing and ensure smoother resolution with K-LINK's intelligent ticket management system. Organize and prioritize incoming claims, leading to faster payouts and happier customers.
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Enhanced Customer Loyalty

By offering a seamless, efficient, and personalized experience, you'll boost customer loyalty and retention rates. Satisfied policyholders are more likely to stay with your brand and even recommend your services to others.
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Transform Your Business Communication Today

Don't let outdated communication systems hold your business back. Embrace the future of communication with K-LINK's UCaaS solutions and take your organization to new heights.
Key Benefits for the Insurance Industry

Transform Insurance Customer Experience with K-LINK

Join leading insurance brands in revolutionizing customer experience with K-LINK's omnichannel contact center solution. Streamline claims handling, deliver personalized support, and create happy, loyal policyholders. Elevate your insurance brand to new heights of success through exceptional customer service.
Accelerated Claims Processing
Consistent Customer Experience
Data-Driven Decision Making
Increased Agent Productivity
Enhanced Customer Satisfaction
Seamless Integration with Existing Systems
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Features

Accelerated Claims Processing

With K-LINK's intelligent ticket management system, handle insurance claims swiftly and accurately. Reduce processing times, leading to increased customer satisfaction and reduced operational costs.
Drag & Drop Call Management
Role-based Feature Access Control
Complete View of Agent Status
Drag & Drop Call Management
Role-based Feature Access Control
Complete View of Agent Status
Get started
Learn more
Features

Consistent Customer Experience

Provide a unified experience across all communication channels. Whether it's a phone call or a social media inquiry, K-LINK ensures consistent, on-brand interactions that leave a positive impression.
Drag & Drop Call Management
Role-based Feature Access Control
Complete View of Agent Status
Drag & Drop Call Management
Role-based Feature Access Control
Complete View of Agent Status
Get started
Learn more
Dashboard mockup
Dashboard mockup
Features

Data-Driven Decision Making

Leverage K-LINK's real-time data analytics to gain valuable insights into customer behavior and trends. Make data-driven decisions to optimize processes, create targeted campaigns, and enhance overall customer experience.
Drag & Drop Call Management
Role-based Feature Access Control
Complete View of Agent Status
Drag & Drop Call Management
Role-based Feature Access Control
Complete View of Agent Status
Get started
Learn more
Features

PBX on the Cloud

Powerful, self-serve product and growth analytics to help you convert, engage, and retain more users. Trusted by over 1,000 startups.

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

Manage your team

Measure what matters with Untitled’s easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks.

Connect with customers

Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion.
Get started
Learn more
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Features

We’re Better. Here’s Why

Voice & Collaboration Services That Will Make You Feel Like You are in the Same Office

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

Manage your team with reports

Measure what matters with Untitled’s easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks.

Connect with customers

Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion.

Connect the tools you use

Explore 100+ integrations that make your day-to-day workflow more efficient and familiar. Plus, our extensive developer tools.

Our people make the difference

We’re an extension of your customer service team, and all of our resources are free. Chat to our friendly team 24/7 when you need help.
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Features

Available Products for your Call Center Agents

Our call center solution aims to offer a seamless experience across many devices and systems without the need for special adaptations. IP Phones, mobile phones, Tablets and PCs can be easily connected with our solution.
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Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Mockup

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.
Mockup

Manage your team

Measure what matters with Untitled’s easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks.
Mockup

Connect with customers

Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion.
Get started
Learn more